Legal warranty

All items you buy from us are covered by the legal warranty. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do. Under the law, you have a right to a good product. If a product is faulty, you are entitled to a repair, a new product or a refund of your money.



I want to use my warranty

In that case, it is best to contact us immediately. The best way to do this is via our contact form. We try to respond to your inquiry within 2 business days. Our hardware (transmitter and receiver) has a 6-month manufacturer's warranty, for underwear we offer a 3-month manufacturer's warranty.

Industry Guarantee

Thuiswinkel.org guarantees the fulfilment of the binding advice from the Thuiswinkel Disputes Committee by its members, unless the member decides to submit the binding advice to the court for review within two months after it has been sent. This guarantee revives, if the binding advice is upheld after review by the court and the judgement that proves this has become final. Up to a maximum amount of €10.000,- per binding advice, this amount will be paid to the consumer by Thuiswinkel.org. For amounts greater than €10.000,- per binding advice, €10.000,- will be paid. For the excess amount, Thuiswinkel.org has an obligation of effort to ensure that the member complies with the binding advice.

The application of this guarantee requires that the consumer makes a written appeal to Thuiswinkel.org and that he transfers his claim on the trader to Thuiswinkel.org. If the claim on the trader exceeds €10,000,-, the consumer will be offered to transfer his claim, insofar as it exceeds the amount of €10,000,-, to Thuiswinkel.org, after which this organization will, in its own name and costs, seek payment of that claim in court to satisfy the consumer.


Order your Dryly® bedwetting alarm

  • Never knew a dryly bedwetting alarm would be a godsend! An alarm clock in the shape of a soft toy and no one sees that you have a bedwetting alarm in your room. We ordered a package with 4 underpants was cheaper than loose and then unfortunately No reimbursement from the insurance I thought at first, quite an expense but actually you can strip the money away.
    Ilona Meijer
  • Fine program! Top system for our son. Only the pants are quite small and too bad that wizzu only has 1 alarm sound. Otherwise a super program.
  • Shipping took a little long, but her product is top notch! Daughter loves it with the toy and the app and is super motivated partly because of it!
  • What a great invention!!! I was suspicious about the bedwetting alarm at first but immediately after 1 week of use we saw progress. Meanwhile both sons are potty trained with Dryly's bedwetting alarm. Huge pluses for the fun method and playful approach!!! Dryly thanks for your invention.
    Fam. L
  • Our 7-year-old son wet his bed so much every night that no diaper could stop it. When we saw dryly passing by on Facebook, we were a little skeptical at first. Because we became so despondent about the situation, we decided to purchase a dryly bedwetting alarm anyway.
  • After also sending an email to dryly they called me nicely And walked me through the program the device is now working properly. The telephone support is really perfect this man took all the time.
  • Setting up the dryly was a little tricky at first because it kept not picking up our WiFi network. But after a call to the fine customer service department, the system worked fine after a reset. The app works with a reward system which made us enthusiastic to get started. The first nights we got 2-3 reports of accidents every night.
    A. Velstra
  • Daughter of 5 was wet every night, therefore chose to order the dryly. The first week she did not wake up despite the vibrate function. The 2nd week this was different and she did wake up from the alarm and vibration function, but in a wet bed. The 3rd week she woke up immediately from the alarm as soon as there was 1 drop in the pants, this made her stop and go to the toilet.