Shipping
After placing your bedwetting alarm or other product with Dryly®, you will receive an email confirmation. Your order can be shipped to an address of your choice (home, work, etc.). It is not possible to have your order delivered to a pickup point. Your package will be delivered by a parcel carrier.
Shipping costs
The cost for shipping is €5 for orders within the Netherlands and Belgium. For orders above €50,- in the Netherlands and Belgium, shipping is free. A standard shipping rate of €9 applies to all other European countries.
Delivery times
Have you placed your order Monday through Friday before 5 p.m.? Then it will be shipped within 24 hours (excluding holidays). Shipping abroad may take longer. Orders in the Netherlands are shipped with DPD.
| Destination | Delivery time |
| Netherlands | 1 - 2 business days |
| Belgium | 2 - 3 business days |
| Rest of Europe | 3 - 5 working days |
| Rest of the world | 5 - 12 working days |
Track your order
The moment we have shipped your order you will receive a confirmation e-mail. This e-mail contains a link to track your package. Didn't receive an e-mail or can't track it? If so, please contact customer service.
After placing your bedwetting alarm or other product with Dryly®, you will receive an email confirmation. Your order can be shipped to an address of your choice (home, work, etc.). It is not possible to have your order delivered to a pickup point. Your package will be delivered by a parcel carrier.
I missed the delivery person, now what?
No worries! This can happen, and the delivery service knows it. If you have entered specific delivery preferences with your delivery service, they will follow them. Is this not the case? Then they will most likely deliver your package to a pickup point near you. Alternatively, they can deliver your package to your neighbors, or they might try to deliver it again the next day.
Do you see on your track & trace that the package is returned to us? Please contact our customer service, and we will be happy to help you find a solution!
If you know you are not at home during the delivery time, we also recommend that you set your delivery preferences for our package via the track & trace.
